In order to request a new appointment, please fill out the contact form on this page. We will contact you via telephone to finalize your initial consultation appointment. We’re here seven days a week to book appointments for you. Please note, all calls will be monitored and recorded for training and quality assurance purposes. 

Please take the time to review our website in its entirety as we’re unable to answer ANY clinical questions during any telephone contact due to privacy reasons and patient confidentiality issues. 

The amount paid for sessions is nonrefundable as the time is reserved for you and is considered the same as a late cancellation or no-show in accordance with our practice cancellation policy. All sessions must be prepaid and are non-refundable. Likewise, the paid amount for canceled sessions cannot be applied to any future sessions in accordance with our office policy as stated above. We ask that you please notify us immediately if you are feeling sick or have a contagious illness in advance of your appointment so we may arrange for a telephone session at your scheduled appointment time. Please note, the telephone sessions must be arranged prior to the appointment time and cannot be expected in lieu of in-person sessions without prior arrangements by our office.

Please remember to have your ID Card and Credit Card available at the time of your visit. All financial transactions and payments must be completed the prior week and before the start of ALL professional appointments whether in-person or by telephone.

Cancellation/Refund Policy: Please note, there are absolutely NO refunds for ANY of your prepaid sessions in case of “no-shows” by you as the professional times and days are reserved for you and will be considered “broken” appointments. Therefore, we ask that you do NOT make appointments unless you fully intend to keep all your future weekly appointments as we do NOT issue refunds on ANY prepaid appointments.  Please note, our practice is fully committed based on previously scheduled times for our clients at least 2 weeks in advance.

Due to confidentiality reasons and in STRICT accordance with the HIPPA Federal Law, we are prohibited to communicate via email or text unless confirming professional appointments. There are no exceptions to these rules.

An Important Notice about Insurance: In order to provide our treatment patients and clients with quality care, concierge treatment, and individualized attention, we have opted out-of-network with third-party payers and all insurance companies. Our treatment clients wish to avoid disclosure of their mental health records to third-party payers. In order to ensure the utmost confidentiality and securing of mental health records, our clients choose self-pay concierge-care instead of relying on restrictive health insurance benefits. In doing so, clients can avoid constraints and limitations in treatment imposed by insurance companies and disclosure of their mental health records to third-party payers.

We ask all clients to observe social distancing and wear protective face masks when visiting our facilities. There is ONLY one person allowed in our offices at your scheduled time with the doctor. We can NOT accommodate any nonscheduled visitors in our building due to compliance with health protocols including confidentiality issues, and privacy concerns. Please do NOT arrive early for ANY of your appointments to AVOID encountering other patients as there is no waiting area in the building.

Emergency: In case of an emergency, please dial 911 or go to the nearest Emergency Room. If you are having thoughts of suicide, self-harm, or harm to others, please contact the Suicide Prevention Hotline at 1-800-273-8255 or dial 911. Please note, we do not provide emergency care services on-site and are unable to accept walk-ins at our counseling office.

We are unable to accept walk-ins. All patients must have prepaid appointments scheduled in advance prior to meeting with their Doctor. While our treatment offices are located in Beverly Hills and Irvine, we provide professional services to patients in Bel Air, Los Angeles, Century City, Westwood, Brentwood, West Los Angeles, Santa Monica, West Hollywood, Hollywood, Manhattan Beach, Redondo Beach, Pasadena, Newport Beach, Huntington Beach, Laguna Beach, Corona Del Mar, Dana Point, Mission Viejo, Aliso Viejo, and the surrounding areas.

Important Office Policies and Note About Flu, Cold and Contagious Illness: (This policy is our standard office procedure at all times and without any exception. We want to take this opportunity to re-emphasize this policy in the wake of COVID-19). Please kindly do not come to appointments if you are sick with a cold, flu, or other illness. Instead, please notify us in advance of your appointment to arrange for telephone sessions or provide us with 72 hours’ notice in advance of your appointment for full cancellations. We will honor this policy to provide you with the continuity of care necessary for successful treatment.

Our goal is to ensure that illnesses are not spread to clients, staff, families, and children at home. In the event that either you or your doctor is sick with a cold, flu, or contagious illness, or might be contagious, the appointment will *not* be canceled but you and your doctor will arrange to meet via telephone at your scheduled appointment time or another time per availability in the week if needed. If you arrive at an appointment with a cold, flu, or contagious illness, your appointment will be rescheduled to a new time per our availability but you will be charged for the session as that time was intently reserved for you.